Free Worldwide Shipping 
Heel height:6cm (error -1 to 1cm)
Water height:2.5cm (error -1 to 1cm)
Euro Size:35.36.37.38.39.40.41.42.43
Colors:Black,White
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Victoria's Vogue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://victoriasvogue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Beautiful comfortable hot.. But a little small length… I followed the table 26,5 foot length… 39 Eng… Chinese 43. The foot bumps into the shoe… Being also winter it takes at least a cm more then 45 Chinese
I bought these for cosplay and loved them so much, I bought a pair for daily use lol
When I opened the package came with a smell of glue, so they're not bad at all. I loved it.
Great
Boots near look simple and somewhat cheap because of the material. However, comfortable and quite interesting from afar. During the shipment, one boot crumpled in the area of the sock and does not straighten. Judging by the photo, the white version looks better. The size 5,5 indicated here, or 23 cm on the insole, approached the Russian 34 size, stop 21,5 cm.
He loved Christmas gift just arrived on the 24th afternoon
Muy buen producto. Las botas son muy cómodas, es difícil de poner por las agujetas (que tú se las tienes que poner) pero la verdad son muy bonitas y me encantaron. A pesar de ser como delgadas, cuando se ponen son calentitas. Llegaron en menos de un mes, son los segundos zapatos que compro con este vendedor, muy recomendado
This is the second time I order really impeccable I absolutely recommend this very comfortable product easy to put light ideal to dance walking Summer and Winter
They're super pretty and they have little inside. I bought a number more than I usually wear and I get perfect.
Well, thats really ok for the price and except for the jaguar pattern, I like how it look like. But I recommend that you buy a one bigger size than your usual.
Perfect size slightly smaller but happy with my purchase. Be careful no zipper.