Free Worldwide Shipping 
Victoria’s Vogue Elegant Long V Neck Satin Plus Size Wedding Dresses Sleeveless with Bow A Line Sweep Train Bridal Gown for Women
Colors can be customized. If needed, please refer to the color chart and let us know the required color number. Thank you
For Custom Made Dress, please complete the format below and offer us when you place the order.
Or contact us, we are always at your services.
1. Full chest circumference_____ Inches or___ centimeter
2. Waist circumference_____ Inches or___ centimeter
3. Hips_____ Inches or___ centimeter
4. Height:_____ Inches or___ centimeter
5. The height of your high heels:_____ Inches or___ centimeter
Note:
1.This garment does not include any accessories in the photo, such as wedding dresses, gloves, shawls, crowns, necklaces, etc.
2.Due to various factors such as monitor brightness and lighting brightness, the actual color of the item may vary slightly.
2. Standard Shipping. For buyers who are not in a hurry, please choose standard shipping from China Post or CNE. There are no tariffs.
3. If you choose expedited transportation and the goods arrive at the local customs, some countries may incur tariffs,
and the buyer needs to cooperate with customs clearance. The tariffs in European and American countries will be paid by the courier company.
Purchase Notice:
If you require customized colors and sizes, we can accept them, but we cannot accept returns or exchanges.
2. The normal production time for the product is 7-12 days. If time is urgent, you can also contact us and we can prioritize processing.
3. Due to the remote location of some areas, expedited express delivery cannot reach them. We can only choose postal transportation,
which takes 30-60 days. If time is urgent, please let us know before placing an order
Seller’s return policy:
If you have any questions after receiving this garment, please contact us within 7 days and we will definitely reply to you within 12 hours^^
2. All returned items must be intact, free of perfume smell or any other signs of wear and tear, unused, and have original labels and packaging.
When requesting a return due to quality issues, damage during transportation, color/style/size errors,
photos or other evidence must be attached to clearly indicate that the received item has a problem.
Washing care:
1. Recommended cold water hand washing
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Victoria's Vogue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://victoriasvogue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
