We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very beautiful earrings, decent packing. Thank you store!
вот это и сервис. я такого еще не видела. заказала пусеты с султанитом. упаковано было так хорошо. прислали пусеты в оч красивой коробочке. салфетка и купон на 3$. сами пусеты в живую выглядят лучше. однозначно рекомендую. стоит 925 проба. пришли очень быстро. буду ещё заказывать здесь. спасибо за сервис. класс.
Small carnations, look good in the ears.
Chic earrings, faces .... Glitter... The package is above all praise, tracked to the Post Office. By the way, on my YouTube channel there is a unpacking of these earrings, who is interested in coming in, look. Video #15/2021. find me can be in the search engine Lana rakomina
Good quality and good service. It is recommended.
Packaging of goods fire: cardboard box, pupyrka, jewelry box, velvet bag and each carnations, in a separate zippaketic. The only negative is the size of cloves, but this is my jamb. And so there are no complaints about the cloves themselves: the coating is good, and the stone, generally above all praise, changes color.
Delivery three weeks, the track was fully tracked, the store contact, fully corresponds to the photo and description, bought for $3,13! Excellent earrings, color change, good cut, samples stand, cut off the pin, the color of the metal inside is the same, so not the coating, but really Silver! I take constantly from this seller, there were a couple of times of delay with the shipment, but usually everything is fast and super quality packed! Seller put the coupon in the parcel to get this discount, need him send the photo, but coupon for 2 $ only valid for orders from 10 $, and 3 $20. Recommend!
Well, very beautiful, thank you to the store, very reliable comrade
I already left feedback on them. I attach the photo as the kit looks (pussets and suspension). These earrings have already been ordered for a colleague. I wear my own wear with pleasure, very much in love with this stone. Thank you to the store that he gives us the opportunity to pamper ourselves with such pebbles at an acceptable price. In Russia for such money you can buy only a box for jewelry)) and here a whole set of the whole seller sends, including a coupon for a discount!!
I waited quite a long time, but it was worth it. Very beautiful, came in a box, put a velvet pouch and a napkin.
Earrings are cool, I liked everything, I did not think that such small will be, the earrings are packed well, thank you to the store, came in a box.
Very delicate, very beautiful stone, depending on the lighting changes color, came in a box, bag and with a cloth for polishing
As always, the amazing packaging of your goods. Two pairs of wonderful earrings-cloves. The Stones change color depending on the departure. I bought as a gift to my daughters, I hope that everything will fit and please. The store is excellent, immediately answers all questions. Good luck and prosperity!
What were they waiting for!!!! And how I fell in love with them! Thats fire!!! The store sent in a box. In the box lay a napkin for Silver Care, a box for the carnations themselves, a velvet pouch and a coupon for a discount. I recommend both the seller and the product itself. I now ordered a suspension that B was a kit. I put 10 stars to the seller! This is the most fir buy on Ali!!!
Earrings are very beautiful. the pussets with sultanite change color and shimmering, and the Ruby is also shimmering on the decorations is a test. April 6 sent and after 11 days I already received them at the Post Office