We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
muy lindo y elegante
Idéntico a la foto, hermoso, buena calidad, llego en 15 días a chile
I arrive very fast, 15 days to CHILE
great quality and beauty
I 've been using them for 4 days and they haven't been black or damaged at the moment! Shipping arrived fast, and well packed. This beautiful one.
I loved the fast delivery and in very good condition
It's very nice though Hearts are a little big
Very nice jewelry
It looks like in the picture, passed the magnet test and arrived very fast
Muy hermoso, excelente vendedor
Very beautiful, and I arrive in 25 days in Latin america, I couldn't believe it, mchas Thank you store
Cute serduszka, perfect for gift, I am glad, recommend to everyone, thank you very much
Excellent Product very nice I loved whether or not it's silver I don't know since I'm not waiting but if it looks the same as the one in the picture they have printed on the 925 and it arrived fast 1 month I will ask again it's actually my second purchase.
It looks very pretty but the chains are in a gordian knot. I have been trying for half an hour to untangle them but in vain. I fear I may break the delicate chains. Also, it took ages to arrive. I think if I manage to untangle the chains I have to keep it hanging instead of putting it in a box.
Very beautiful like the picture.
Is beautiful,. Not yet know the quality, but already bought stuff and everything was perfect not darkened