Free Worldwide Shipping 
Note 1: 1 inch = 2.54 cm, 1cm = 0.39 inch; 1kg = 2.2lb; 1lb = 0.45kg
Note 2: Due to the different producing batches and different measurement methods ,there may be deviation of 1–3 cm for product.
Note 3: practicality photography, there might be slightly difference in color, because of the computer monitor settings and photography lighting
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Victoria's Vogue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://victoriasvogue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The best backpack I've ever had !!! Looks even better than the photo. Perfectly sewn, soft to the touch. Lots of pockets. The store put a present, I'm grateful! And as I wrote in previous reviews, it looks very expensive because there is nothing superfluous and very beautiful in color zipper and carabiners, and this is always very important. I recommend the seller, buy backpacks, you will not regret it !!!! Thank you!!!!
It's pretty, it's come very fast. Very well packaged. Plus he's got a pigtail for a present. Thank you
So cute! And also with a little gift inside thank you very much
Super, very soft skin, thanks to the store.
Jacket fire, in size everything has come! Thank you very much!!!
A bag of good quality, the same as in the photo, came on time.
Super backpack. Smaller than expected, but I fell in love with this. Soft, does not smell. The only negative-easily unfastened lightning. Lightning on the front is unfastened-butaforskaya. In general, I'm happy.
A nice one bag with many storage capabilities. Quality is very good. Finished neatly.
Great backpack. Soft, roomy, although small.
The bag is pleasant to the touch, sweet, qualitatively made. I bought it for myself, but my daughter decided that she was more suitable. Thank you store.
Corresponds to the description the child is happy with the store did not communicate with the reviews
Cool backpack)) I advise
The backpack is very good, soft skin, odorless, though I thought it would be a little more, but it is quite roomy. Came very quickly on April 7 ordered April 20 was at the post office. I recommend the store, the number was tracked. Put a gift elastic band for hair. Thank you.
Backpack of excellent quality. Well packed. Delivery just over 2 weeks. Thank you to the store for the gift rubber and keychain.
Very cool. Just like in the picture. The super color
Delivery 7 days to Nizhny Novgorod. That's cool. The handbag is smaller than the video, measure by the specified parameters, so as not to be disappointed. The bag itself is qualitatively sewn, accessories without complaints, it looks not cheap, the smell weathered the day for 4 use. All the straps are in place. Inside was the filler, so as not to lose shape during transportation. Rubber as a gift. The keychain is also included. In general, super.
Excellent handbag and very roomy!
All is well