Free Worldwide Shipping 
Welcome to Thinyfull Wedding-Dresses Store
About Color:
Due to the shooting light, it is normal that there will be a little color difference between the real object and the picture.
Notes Before Purchase Items:
1、The size of product is in the picture or click the size table, or ask us directly.
2、Please allow 1-3cm different due manual measurement.
3、Notice: Due to the different monitor and light effect,the actual color maybe a slight different from the picture color . Hope you could understand.
4、Our products do not contain accessories, and the accessories for image display need to be purchased separately. Such as gloves, jackets, veils and petticoats.
5、We do standard size or custom made size,custom made size,does not support return or exchange.
6、Our quality of product is guaranteed, if you have problem with the item, contact us at the first time, we promise to give a solution you satisfied,and guarantee your 100% satisfaction.
Product Show>>>>>
Accept Custom Made Size>>>>>
We do standard size or custom size, the price is the same, please leave us your measurements if you choose custom size, please see below measuring instruction.
1) Bust =______ cm/inches
2) Waist=______ cm/inches
3) Hips=______ cm/inches
4) Hollow to floor without shoes =______ cm/inches
5) Natural height without shoes =______ cm/inches
6) Estimated shoes heel height that may use for this dress =______ cm/inches
7) Shoulder width = ______cm/inches
And if you choose a long sleeve dress, we also need your below measurements.
8) Arm circumference = ______cm/inches
9) Arm length = ______cm/inches
Measurement Guide>>>>>
Strandard Size Chart>>>>>
Please choose a size from the below size chart. We usually use The US size. Pls distinguish US size ,UK size and Europe size carefully.
Multiple Colors Available>>>>>
The color can be custom made. You can choose any color from the color chart below, or give us an example of the color you want.
About the shipping time>>>>>
Please note :
We usually send our product by AliExpress Standard Shipping. It is a safe shipping way, but a little slow. It usually cost 20-40 days to arrive (depends on the destination ). If you need your dress in a hurry, pls choose a fast shipping way, such as DHL, FedEx. When you place order, you can see a choosing selection such as below picture, but it is not very accurate, it is an automatic display by Ali system. If you have any request about shipping way, pls contact us. We will suggest a best way for you.
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Victoria's Vogue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://victoriasvogue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: